TG Online Services Privacy Policy

Who we are:

 

TG Online Services is a UK based digital marketing and business consultancy agency. Its head office is located at 303-304 Abercromby Business Centre, Glasgow, G40 2DD.  You can contact our Data Controller by email at: admin@tgonlineservices or by telephone on 0800 448 0294.

Why do we need your personal information and what do we do with it?

We use your information to contact you by email or telephone and to maintain our records of Customers and potential clients. We also hold your email address and name for communicating to you via email, including sending you information of our services, and offers. We will only hold your personal information on an electronic database.  The electronic database is held on an encrypted computer system.

Legal basis for using your information:

We provide these services to you on the basis of your consent.

Who do we share your information with?

We do not share your personal data with anyone outwith our organisation. 

How long do we keep your information for?

We only keep your personal information for the minimum period amount of time necessary.  Sometimes this time period is set out in the law, but in most cases it is based on the business need. The data held for customers of TG Online Services will be held for a period of three years from the date of your consent to use your data, or until you withdraw consent, whichever is the earlier.

IP Addresses and Cookies:


We may collect information about your computer, including when available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern.

  • To store information about your preferences, and so allow us to customise our site according to your individual interests.

  • To speed up your searches.

  • To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

To find out more about cookies, including how to control and delete them, visit www.allaboutcookies.org.

We also use Lead Forensics to help analyse use of our website. This analytical tool also uses “cookies” to collect standard internet log information and visitor behaviour information in an anonymous form.  


We will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site.  Lead Analytics will not associate your IP address with any other data held by Lead Analytics. Neither TG Online Services or Lead Analytics will link, or seek to link, an IP address with the identity of a computer user.

We will, however, use the information gathered and any freely available information available in the public domain to inform our marketing campaigns and to help us identify corporate individuals who we feel may be interested in our products and services.  We will never use the tool to bring together information about an individual’s personal email address or other information such as personal telephone or home address.

Marketing activities could be in the form of telephone, email and post.  When we use email for this corporate purpose we will always give the individual or organisation we contact the option to opt out of receiving any further information.

Your rights under data protection law:

  • Access to your information – you have the right to request a copy of the personal information that we hold about you.

  • Correcting your information – we want to make sure that your personal information is accurate, complete and up to date. Therefore you may ask us to correct any personal information about you that you believe does not meet these standards.

  • Deletion of your information – you have the right to ask us to delete personal information about you where:

    • You think that we no longer need to hold the information for the purposes for which it was originally obtained

    • we are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information below

    • you have a genuine objection to our use of your personal information – see Objecting to how we may use your information below

    • our use of your personal information is contrary to law or our other legal obligations.

Objecting to how we may use your information:

You have the right at any time to tell us to stop using your personal information for direct marketing purposes.  

Restricting how we may use your information:

In some cases, you may ask us to restrict how we use your personal information.  This right might apply, for example, where we are checking the accuracy of personal information that we hold about you or we are assessing the objection you have made to our use of your information.  This right might also apply if we no longer have a basis for using your personal information but you don’t want us to delete the data. Where this right is realistically applied will mean that we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Withdrawing consent to use your information:

Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

Please contact us as stated above if you wish to exercise any of these rights.

Contact

To get in touch with us just fill in the contact form and we'll get back to you within two working days. 

Call- 0141 230 4525

Email- admin@tgonlineservices.com

UK VAT Number: 346024521

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